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Contact App

Setup & Accounts

  • The PicknPost add-on on the organization.
  • A Meta account connected to the organization in the Mismatch web app (below).
  • The PicknPost app from the App Store or Google Play.
  • A Mismatch account in the organization that is allowed to post to social media: the Owner, an Admin, or a Member with the Manager duty (see Platform).

Posts are published through a Facebook page and the Instagram account linked to it. The connection is made once, in the web app, by someone who can manage the organization’s settings:

  • Clubs connect one account for the organization, on the Integrations page: continue with Facebook, then choose the page to connect.
  • Federations connect one account per competition, on Distribution → Social: each competition has its own Connect. The app only offers competitions that have an account connected.

An account can be disconnected from the same place.

The app signs in with a Mismatch account, by email and password, or with Google or Apple when that is how the account was created. There is no sign-up in the app: the account has to be invited to the organization first.

The login screen

After signing in:

  1. Organization: the organizations of the account that have the PicknPost add-on.
  2. For a federation: the competition (those with a connected Meta account), then the season. The app works on the latest stage of that season.
  3. For a club: the club team to post about. Each club team is paired by Mismatch with the team’s entry in a federation season, which is where its games and statistics come from. The pairing is shown as team, season and competition. With a single pairing the step is skipped.

The organization, season or team can be changed later from Settings (the gear in the top right): Switch next to the organization, and Switch Season or Switch Team next to the competition.

Settings → Identity holds the logo and the primary, secondary and accent colours that Use Identity Colors applies to posts. A federation keeps an identity per season, a club per team.

  • Posting: which of Facebook and Instagram start ticked when publishing.
  • Appearance: System, Light or Dark.
  • Account: log out.

When a release of the app is required, the app asks to update before it can be used again.